The company ships through USPS. Your order will be shipped within 1-3 business days after your order is placed. You will receive an email containing your Tracking Number once your package has been shipped. Shipping times may vary during holiday seasons. The Standard Shipping option is USPS Ground Advantage which arrives in 2-5 business days. 



Returns must be requested within 7 business days of the original shipment arrival date. Returns must be in unused, same-as-new condition. All sale items are final purchase. The company reserves the right to reject returns in its sole discretion, including if the customer is attempting to return used items, return multiple items that were purchased with the intention of resale, or for any other exploitation of this return policy. To begin a return, please email contactpinpointroom@gmail.com.



Unused, same-as-new items can be exchanged for items of equal price and must be requested within 7 business days of the original shipment arrival date. To begin an exchange, please email contactpinpointroom@gmail.com



If there are any other unanswered questions, please email us at contactpinpointroom@gmail.com